matkaa online
matkaa online
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This app is available for your device
matkaa online
This app is available for your device
Contact
+91 5182495913
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the matkaa online?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and wait for a strong signal. If the problem persists, click on send OTP and wait, then seek assistance from the app's support system through live chat if the OTP doesn't arrive on time.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details through email to update your account. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems. This should allow you to access the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the matkaa online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the amount earned from gaming, excluding any bonus funds. Users cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, which includes saving your Aadhaar card, UPI, and bank account information. This is a mandatory step to ensure a smooth experience. Ensure all necessary details are accurately filled out to avoid any issues.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some transactions may take longer. However, occasional payment delays can extend this timeframe to up to 24 hours. This delay can occur when funds are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings made using the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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